Skype and PipelineDeals: Use the Telify Firefox Add On

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Skype offers a great alternative to make sales calls. Often Skype is cheaper than other voice options. Many of our customers have asked for a way to call both Skype and non-Skype numbers by clicking on any phone number inside of PipelineDeals. Thanks to a great ecosystem out there a few of our customers have recommended an add on for Firefox called Telify. You can download the Telify add on here.

We have downloaded Telify onto both a PC and a Mac and it worked very well. Telfiy is a third party Firefox add on not built or supported by PipelineDeals. Telify does work well with our application and with almost any phone number you run across during your web surfing. Telify was built by Michael Koch. I traded emails with Michael to verify that he plans to continue to support it. Michael was generous and helpful with his time in answering questions about Telify.

Telify 1.1

After testing it, the big thing to keep in mind is that when calling a non-Skype or non toll free number without a country code, you will need to right click on the phone number and choose the “Phone number selection” option. A fly out menu will appear and you will usually see the phone number you right clicked on with the country code added as a menu selection along with its corresponding flag. Remember, you will need to add Skype credit to your Skype account in order to call non-Skype numbers. Michael has included some logic to automatically figure out the proper country code and I found it to work in almost all cases. Well done!

A big thank you to Michael for putting out a really handy Firefox add on like Telify.

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  1. Users of Google Chrome, a better browser than Firefox in my opinion, can simply use a Google Voice plug-in to do the same as described above. It works extremely well and I have been using this service to “dial by clicking” for months without issue through the interface. Download here:

    The benefit to Google users is significant and given’s recent entry into the Google Apps marketplace, it seems logical to use Google products — like Voice — when possible.

  2. Thanks to Google Voice now available for all, including Google App customers, you can also click on a phone number in Pipeline Deals and have it call either on your computer (VoIP) or have it forwarded to a landline/cell phone. Works perfectly! I’d recommend over Skype.

  3. There is an IE8 skype plug-in which I use. The browser shows all phone numbers on any web-page as a ‘skype link’… I left-click once and the skype client launches the call. A down-side to skype, aside from any quality issues is that there ‘unlimited long-distance’ is subject to ‘fair usage’ terms which mean only 50 calls or 6 hours phone time per day. So I use fonality more than skype nowadays…. I’d love to integrate it with Pipeline…

  4. just be aware that skype is limited to 50 unique numbers per day per unlimited account. This may be a problem for companies with telesales teams etc – where this number of phone calls could be made in 1-2hours with a telesales person.

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